FAQ

This product can and will liquify when left in heat. Keep in cool area. If it melts completly, place in frigerator for a couple of hours and will return to its normal consistency.

No! There are absolutely no sulfates or parabens in these products, each product is handcrafted individually and is made from natural oils.

At Lotus Skin, we use high-quality, skin-loving ingredients that are especially beneficial for dry, dull, or sensitive skin. Our products are typically made with:

• Natural Butters: Shea, mango, and cocoa butters for deep hydration and skin repair

• Botanical Oils: Jojoba, avocado, grapeseed, and sunflower oils to nourish and protect

• Essential & Fragrance Oils: Carefully selected blends for scent and aromatherapy benefits

• Exfoliants: Like sugar or Himalayan salt in scrubs, for gentle yet effective exfoliation

• Add-Ons: Optional shimmer, dried florals, and healing blends to enhance your skincare ritual

We avoid harsh chemicals, parabens, and artificial dyes to keep your skincare experience as clean and calming as possible. Always check individual product pages for full ingredient lists.

Our products last 12-24 months, with care. Keep products in dry, cool places not under direct light.

Orders are typically processed within 2–4 business days. Once shipped, delivery times vary depending on your location, but most U.S. orders arrive within 3–7 business days. You'll receive a tracking number via email once your order is on the way.

Please note: During holidays or high-volume periods, processing and shipping may take a little longer. If you have questions about your order status, feel free to contact us!